Privacy Policy

Last Updated: October 22, 2025

1. Introduction

Welcome to QRTix, your digital solution for event ticketing, QR-based entry management, and attendee verification. We are committed to respecting your privacy and protecting your personal information. This Privacy Policy outlines how QRTix ("we", "us", or "our") handles, collects, uses, and shares your data when you use our services, including our web apps and event tools.

2. Information We Collect

2.1 Personal Data

When you use QRTix, we may collect information such as:

• Name, email address, and phone number
• Event registration details
• Organization or company information
• Payment and billing information

2.2 Usage Data

We automatically capture certain information such as:

• IP addresses and device identifiers
• Browser types and operating systems
• Session logs and site interactions
• Pages visited and features used

2.3 Event Data

Details about ticket purchases, QR code scans, check-ins at events, and attendance records.

2.4 Cookies and Tracking

We use cookies and similar technologies for authentication, analytics, and improving the user experience. You can manage your cookie preferences in your browser settings.

3. How We Use Your Information

We use your data to:

• Provide and operate our event and ticketing services
• Process registrations, payments, ticket issuance, and QR-based check-ins
• Communicate with users about event updates, confirmations, and system notifications
• Protect, secure, and improve our platform through analytics and monitoring
• Comply with legal and regulatory obligations
• Personalize and improve user experience

4. Information Sharing & Disclosure

We may share personal data in the following circumstances:

• With Event Organizers: When you purchase tickets or check-in, we share necessary information with event organizers
• With Service Providers: Third-party processors (such as payment gateways, hosting, email, or analytics) may access data only in accordance with service contracts
• Legal Requirements: Data may be disclosed if legally required or to protect the rights, property, or safety of QRTix, users, or others

5. Data Security

QRTix employs industry-standard security measures including:

• Encryption for data transmission and storage
• Secure cloud hosting infrastructure
• Regular security audits and monitoring
• Access controls and authentication mechanisms

However, no online transmission or storage is 100% secure, and you acknowledge these risks by using QRTix.

6. Data Retention

We retain personal information only as long as necessary for the operational, legal, or business purposes outlined. Users may request deletion of their data unless retention is required by law.

7. Your Rights

You have the right to:

• Access, edit, or correct your personal data
• Withdraw consent for certain uses of your data
• Request deletion of your data in accordance with law
• Lodge a complaint regarding privacy practices
• Object to automated decision-making

To exercise these rights, contact us at support@qrtix.in

8. International Data Transfers

Your information may be stored and processed outside your country of residence. By using QRTix, you consent to such international transfers as described in this policy.

9. Children's Privacy

QRTix is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

QRTix may update this Privacy Policy from time to time. All updates will be posted on this page with a revised "Last Updated" date. Significant changes will be communicated via email or platform notifications where reasonably possible.

11. Contact Us

For privacy concerns, questions, or data requests, please contact: